Frequently Asked Questions

We offer a range of cleaning services including residential cleaning, commercial cleaning, carpet cleaning, and more.

We have a fixed hourly rate making it easy to get a quotation; the final rate just  varies depending on the type of service and the frequency of cleaning and how long it will actually take us to clean your house. The duration listed on our different service is the standard we usually take but it could be less or more depending on your House size and clean condition . Please contact us for a free quote now.

Due to many chargebacks, we take payment before providing service. We accept cash or we will send you a secure link to make payment online. Pay Link is powered by GoDaddy Payments; a secure payment processor , uses strict PCI compliance standards and advanced encryption to hide sensitive information keeping all our customers safe 

Tasks not included in our; standard, deep/partial cleaning, move out cleaning package are extras such as: interior windows, window tracks, jetted tubs in the master bathroom, glass shower doors, blinds, finished basements, and extra areas. These extra add ons ensure we have the appropriate time needed to get the cleaning completed. We would also like to note that we do not clean "behind" appliances such as oven, fridge and washer and dryer. Simply add the extra services we offer when you book your cleaning online!

These are services that can be added to your clearing service per your request either on a one-time or ongoing basis. Please schedule any additional services you might need with advance notice before your scheduled cleaning.

 Dish Rack Cleaning

 Toy Pick Up

 Extra Floors Mopped (example: Bedrooms, Entire Living Room)

 Extra Dusting (surface with 5 or more items)

 Boot Mats / Moving Shoes/Boots (to mop under)

 Pet Feeding Areas: Move mats, bowls, clean all, and clean around and under eating area.

 Change Sheets

 Furniture Vacuuming: Couch, Love Seat, Fabric Chairs, Dining Room Chairs, Mattresses

 Oven: Inside

 Fridge: Inside

 Cabinets/Drawers in Bathroom & Kitchen: Either Empty or full

 Closet: Interior

 Windows: Interior surfaces only Window wells

 Patio Door: Exterior, weather dependent

 Storm Doors: weather dependent

Yes, we want you to be completely satisfied with our cleaning services. If for any reason you're not happy with our work, please let us know within 24 hours and we'll make it right.

The only time we will refuse is when your home is considered hazmat or hoarder status, we do have the right to refuse service for the health safety of our cleaners and most likely we are not equipped to handle these jobs.

Our regular cleaning service includes dusting, vacuuming, sweeping, mopping, cleaning bathrooms, and cleaning the kitchen. We can also customize the service to fit your specific needs.

Yes, we bring our own cleaning supplies and equipment. However, if you have any special requests, please let us know and we'll do our best to accommodate them.